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What is Arctic Lizard Overstock & Surplus Warehouse?

Arctic Lizard Overstock & Surplus Warehouse sells pallets aka (gaylords or big box) of freight damaged merchandise, salvaged surplus merchandise, overstock merchandise and customer returns in truckload quantities.

What is Salvage and Customer Returned Merchandise?
Salvage merchandise is a general phrase that can include customer returns, vendor returns, shelf pulls, closeouts, overstocks, surplus, irregulars, seconds, and more.

Are all the items in the pallets working or marketable?
All items we sell are salvage. Whether they are overstock or returns, they are still salvage and we have no way of knowing what is working and what is not. We DO NOT test any items and ALL LOADS ARE SOLD "AS IS" and there are no guarantees. Many truckloads ship without a manifest.

Do You Accept Returns or offer refunds?
All sales are final and merchandise is sold as is. No returns. No refunds. No exchanges. No Credits.
Buying salvage truckloads is a risky venture, my advise is to always plan on the truckloads being not at ALL what you want or damaged beyond repair. You WILL get a bad truckload at some point, it's the nature of this business... if they were all great loads: manifested, clean and exactly what we wanted, then they wouldn't be so cheap.

Where do the truckloads come from?
Direct shipping from the distribution centers. Your Truckload order ships (FOB) directly from one of the many re-warehousing facilities. This is also called Brokering a load. I purchase the load and sell it to you. You will receive a sealed truck. This means after it was loaded at the re-warehousing facility it was sealed by them and you will be the first person to see the contents. No cherry-picking. Manifested loads have a +/- 10% rate

What is FOB?
FOB (freight on board) means from the location the item is shipped

What Forms of Payment Do You Accept?
We accept (prefer) Bank Wires , Money Orders, Visa & MasterCard.
Credit card payments or Paypal payments are subject to an additional 4% office handling fee.

How do I find information about a pallet or what is on a pallet?
Contact Arctic Lizard Overstock & Surplus Warehouse by phone at 417-627-0029. You can also e-mail us at customerservice@arcticlizard.com

Where do the products come from?
Please contact the office or sign up for a complete listing of suppliers and explanation of coding.

How do I order/inquire about something I have seen on your site?
Place your order by calling (417) 627-0029 ask for Marian You can also email marian@arcticlizard.com.

Can I buy just 1 pallet?
No. All merchandise is sold by the truckload: minimum of 24 skids(pallets)

What will my shipping costs be?
Freight costs are figured on a per truckload basis. Delivery charges vary depending on location. We use Freightquote.com for all our shipping needs. No exceptions.